Questions
What people ask before they book
General
Do you deliver the kitchen, or just design it?
We deliver and fit it. Design, materials, delivery and installation are all handled by us and the team we work with.
Can I see what my kitchen will actually look like before it's built?
Yes — kitchens are shown in 3D during the design stage, so you can see the layout and finishes before anything is ordered.
What happens if a part is delayed by the manufacturer?
Occasionally a specific appliance or worktop runs into a delivery delay at the factory end — if that happens we'll tell you straight away rather than let you find out on install day.
Do you offer a wide choice of fronts, worktops and materials?
Yes — there's a broad range of fronts and worktop materials to choose from, and advice on what suits your kitchen and budget.
Do you ship orders?
Yes — message us and we'll arrange delivery, or pick up in store.
About
Do I deal with one person the whole way through, or different people at each stage?
One person. Neal handles the design, the material choices and stays involved through fitting and afterwards — you're not passed between departments.
Can Amstel Keukens handle an awkward or non-standard kitchen space?
Yes — small, oddly shaped or tricky rooms are something we're regularly asked to solve, and we'll tell you honestly what's possible before you commit to anything.
Can you also handle a wider renovation, not just the kitchen itself?
If you need it, we can take care of more than the kitchen — flooring and the surrounding building work can be coordinated through us as well.
What if something goes wrong with the kitchen after it's installed?
You call the same person who sold it to you. Aftersales is handled directly, including repairs — we've sorted issues like water damage to existing kitchen units before.
Do you only work with people who live in Amsterdam?
Most of our clients are in Amsterdam, and we've also managed a full repair remotely for an owner living abroad with a rented-out flat here.
Is Amstel Keukens a big company or a small studio?
Small and personal by design — that's exactly what people tell us they were looking for after visiting larger kitchen showrooms.
Can you help even with a very small kitchen project?
Yes — projects as small as a few square metres get the same attention as a full renovation.
Do you speak English, not just Dutch?
Yes — plenty of our clients are international, and the whole process runs comfortably in English.
Visit us
Is there parking near the studio?
There's paid street parking right on Van Oldenbarneveldtstraat outside.
How do I get in touch — do I need to visit in person first?
Reach out by phone or through the contact form to start; Neal has also been known to answer outside normal working hours.